Walgreens Coupon Update Please Read!


Walgreens

Let me start by saying, this is not an update to the Walgreens Coupon Policy. You may choose to disregard this information if you wish, however, I spent a good amount of time with my local store manager yesterday hashing out coupon troubles. The text, seen in red below, is taken from the Walgreens Coupon Policy. It is always wise to stay up on your coupon policy information.

Please take a look at these two particular deals:

Walgreens Coupons Policy Sale Items 

  • Walgreens will accept manufacturer coupons for an item that is on sale.
  • In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.

Lever 2000 Bar Soap, 2 ct  $2.49
B1G1 Free Use two coupons
Use $1.50/1 Lever 2000 Body Wash, excludes trial & travel sizes Redplum.com (exp 07/03/2013) 06/02/2013 follow
or $1/1 Lever 2000 Bar or Body Wash, excludes trial sizes Bricks Rolling 05/24/2013 follow
or $1.50/1 Lever 2000 Bar or Body Wash, 2 Bar pack+ Facebook Rolling 05/22/2013 follow
or $1/1 Lever 2000 Bar or Body Wash Bricks Rolling 02/21/2013 follow
Final Price: $.01 Money Maker

Walgreens Coupon Policy Multiple Coupons 

  • When purchasing a single item, Walgreens accepts one manufacturer coupon and applicable Walgreens coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
  • The coupon amount must be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).
  • When purchasing multiple items, Walgreens accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased. Customer and employee purchases of excessive quantities of advertised items is not permitted. An excessive quantity is any quantity above and beyond normal household usage.

Phazyme Anti-Gas – $4.49
Use $3/1 Phazyme, 60 ct or (3) 12 ct SmartSource.com (exp 07/03/2013) 06/01/2013 follow
or $2/1 Phazyme SS Insert (exp 07/13/2013) 06/02/2013
and $3/1 Phazyme Gas Relief, 12 ct Walgreens IVC Booklet, June 2013 (exp 06/29/2013) 06/02/2013 (found in stores)
Final Price: +$0.51 Money Maker

With both transactions Walgreens register REFUSED to accept the coupons. The cashier also REFUSED to let me use the coupons. You may use two coupons per item in a transaction (please see the Phazyme deal). One Walgreens coupon and one manufacture coupon per item, the register will not accepted this transaction if the coupon amounts exceed the price of the item. The rule of thumb is if the register does not accept the coupon, then you can not use it. In short, the extra amount does not roll over to the total amount on your bill.

The manager told me that Walgreens CAN NOT adjust the amount of a coupon (their policy states something different). The reason per my manager: Walgreens employees received a memo a few months ago stating that the coupon manufacturers were starting to decline the coupons Walgreens was trying to redeem. They were declining them because some of the coupon value was rolling over to other products in the transaction (same as reducing your total bill). The manufactures were not happy.

I am going to take the coupon policy into my manager a discuss this with him again. They may have not updated their online policy to say anything like this. I do not know who to believe at this point. I just know I spent an hour today trying to buy a two pack of Lever soap and was not happy. Just be aware.

Tips for your next shopping trip:

  1. Technically, they are not supposed to adjust the amount of a coupon blah blah blah. In such cases, reducing the amount of a coupon by $0.01 can be allowed. Like all rules, expect to hear something different in every Walgreens store and with each different Walgreens manager. He let me do the Lever deal by reducing one coupon from $1.00 to $0.99. He believes that Walgreens will still be paid the $1.00 coupon amount by the manufacture of Lever. Do not be mad if your store, cashier or manager does not work with you on this.
  • Example: Ring up one Lever at $2.49 Get BOGO Lever Free – Modify coupon by $0.01
  1. If you have an excellent cashier, who understands the register and customer satisfaction, they can price modify things by a weee bit. My cashier could have done this (this is where you have to be able to make an executive decision and some people just can not), but instead she decided to decline my coupons giving me the option to but the merchandise back.
  • Example: Ring up one Lever at $2.50 (price modify) Get BOGO Lever Free – Use $2.50 in coupons we are all happy

Disclaimer: This post my contain a link to an affiliate. See my disclosure policy for more information.

Comments

  1. This is why I DO NOT shop @ Wags. The transactions never go as planned, even when I spend an hour or so to MAKE sure that I have all my M coupons and S coupons in a row before I even enter the store!! The cashiers always act like I am stealing directly from them. I have 59,000 points saved up and I don’t want to even go in there to redeem them. When they have a good deal on something (like water) my heart sinks in my chest and I start to have anxiety attacks!! They ARE losing a lot of money from me….oh well!

    • Leah, thanks so much for commenting. I could not agree with your more. Here at Qpon Junkie, Walgreens deals have been on a decline since their new Register Rewards program. I honestly want to know the deal is good before I tell everyone to go do it. Although that can not be the case every time, Walgreens just holds too much uncertainty. Every once in awhile something looks so good I stop in (it usually goes badly) but they have lost most of my business as well. If a company is going to make a change and inform their personnel they should also inform their customers in a timely manner (updating the coupon policy would be a great start). Walgreens employees have already lost two hours with me stopping in twice to get this straightened out. If all customers stop to ask sooooo many questions, just think how much money Walgreens will loose from time spent in discussion and not work. Like you said, they are losing a lot of money…

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